If you are having any problems, please have a look at our most frequently asked questions below or our support videos and if you don't find the answer you are looking for, please reach out to us on our Contact Us page.
VPN is called Virtual Private Network. Its the way to keep your traffic secured and stay anonymous. You can use a VPN such as NordVPN - this is the fastest VPN we have tested with our service. It will allow you to connect to any available country.
You should have at least a 16 mbps connection. The Internet must be a good and stable line. The more stable and reliable the internet connection is, the clearer the quality of the images will be and there will be no issues while watching your TV channels, movies, or series
Reach out to us on our Contact Us page and explain your issue you are having. Don't worry, we will do everything we can to help you including connecting to your device to help you get all setup!